Refund Policy

Thank you for shopping at ADZ Online.

if you are not entirely satisfied with your purchase, we‘re here to help

  • Refunds

    The request for refund should be placed prior to next immediate date of the material submitted date as mentioned below.

    Once we receive your request of refund, we will inspect the advertistment in question. We will notify you on the status of your refund after inspecting the request within 7 working days from the date the requesy was  submitted.

    The request should be submitted in writing to the Manager Adz, Watapita & Classified Department including the following details of the advertisement.

    1. printed copy of the email receipt
    2. printed copy of the advertisement if it was published on Adz print version of www.adz.lk
    3. Name of the current  Account Holder is to be printed on the cheque
    4. if  the refund request is approved, the  refund of the balance as a cheque payment
    5. In the event of failure to publish the advertisement on the date specified by the user, the ADZ Online will take the necessary steps to publish the advertisement on the next immediate publishing date instead of issuing a refund.

We recommend contacting us for assistance for further clarification: Contact us

  • Contact Us

if you have any questions about our Refunds Policy, Please contact us:

 

By phone number: +9 112 429 368 / 369

By email: [email protected]

By visiting this page on our website : https://adz.lk/contact-us/

The Associated Newspapers of Ceylon Ltd., No. 35, D.R.Wijewardene Mawatha,Colombo 10,
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